Questions About Jewelry
Will your jewelry tarnish?
Most of my jewelry is made with raw brass or gold-plated metals. Over time, brass may oxidize or gold plating may wear off. To prevent tarnishing, please practice proper jewelry care by minimizing contact with liquids and chemicals and storing your jewelry on a hanging display when not in use.
I also offer the option to upgrade your ear wires to gold filled metal! Simply add this product to you cart.
What's the difference between gold-plated and gold-filled metals?
Gold plated jewelry has a minuscule layer of gold over a base metal like brass. This layer of gold is very thin, and will wear off over time. On the other hand, gold filled jewelry has a much thicker layer of gold coating over the base metal and can last a lifetime if properly cared for. These two articles from Halstead Bead and AHA Crafted provide an excellent overview comparing the two.
Do you do custom orders?
No, we do not do custom orders right now. However, we are open to switching out the crystals for existing designs. Please email us at email@example.com to inquire!
My jewelry broke! What can we do about it?
I am so sorry that this happened! If your jewelry came broken (ie: cracked in the mail) or it broke within 1 month of use, I will gladly replace the piece at no cost to you.
Questions About Order Fullfillment Timelines & Shipping
How long will it take me to get my order after I place it?
I am a one-woman small business with another day job (two, in fact!), but I do my best to fulfill orders as quickly as possible while still maintaining a high quality of work. Please allow between 7-21 business days to receive your shipment. Some items, such as bracelets and rings, are made to order and may require longer production times. If your order will take a significant amount of time, this will be communicated to you via email.
Can I upgrade to rush shipping?
Unfortunately I cannot accommodate rush shipping at this time.
Do you ship internationally?
We're working on it! We will announce it when it becomes available.
Questions About Wholesale, Consignment, and Pop Ups
Do you offer wholesale pricing for shops or events?
Yes! I'd love to see my store in your store or as gifts at your events! Please see the "Wholesale" tab on my website or send an email to firstname.lastname@example.org to inquire.
Are you open to selling at my shop on consignment?
Absolutely! We typically sign consignment deals with a 75-25 revenue split, but we are open to discussing the terms for your shop. Please email email@example.com to inquire.