FAQ

Got a question? Look here before sending me a message!

Will your jewelry tarnish?

Most of my jewelry is made with raw brass or gold-plated metals. Over time, brass may oxidize or gold plating may wear off. To prevent tarnishing, please practice proper jewelry care by minimizing contact with liquids and chemicals and storing your jewelry on a hanging display when not in use. 
I also offer the option to upgrade your ear wires to gold filled metal! Simply add this product to you cart.

What's the difference between gold-plated and gold-filled? 

Gold plated jewelry has a minuscule layer of gold over a base metal like brass. This layer of gold is very thin, and will wear off over time. On the other hand, gold filled jewelry has a much thicker layer of gold coating over the base metal and can last a lifetime if properly cared for. These two articles from Halstead Bead and AHA Crafted provide an excellent overview between the two!

How long does shipping take?

Because I am a one woman business who still has a day jobs (two, in fact!), please allow 7-14 business days to receive your shipment. Some items, such as bracelets and rings, are made to order and may require longer production times.

Can I upgrade to rush shipping?

Unfortunately I cannot accommodate rush shipping at this time. 

Do you do custom orders?

Officially no, but I'm always open to creating something special for you and your needs. Please message me on Instagram or send an email to woundedhealingart@gmail.com to inquire. I cannot guarantee that I'll be able to accommodate your request, but let's chat about it! 

Do you offer wholesale pricing?

Yes! I'd love to see woundedhealingart in your store or as gifts at your events! Please see the "Wholesale" tab on my website or send an email to woundedhealingart@gmail.com to inquire.

My jewelry broke! What can we do about it?

I am so sorry that this happened! If your jewelry came broken (ie: cracked in the mail) or it broke within 1 month of use, I will gladly replace the piece at no cost to you.